This isn't what we want you to experience when using our QuickBooks Self-Employed, @Chutneys22. I'll do what I can and ensure you'll be able to get back to business in no time.
The first thing we can do is review your billing and subscription. This way, you can verify if it changed. I'll show you how:
- Sign in to your account in a web browser.
- Select your profile icon.
- Then, view the Billing info.
If your billing period has ended, you can still access and keep your data for a year. If you'd like to go back to your QBSE account, here's a reference that tells you more about how to resubscribe with your existing information: Resubscribe to QuickBooks Self-Employed.
Otherwise, you can check if the account you've logged in to is accurate by signing out of your QBSE. Go to your profile and click sign out. Then, login back again.
You can also check out this article to help manage future transactions: Manually import transactions into QuickBooks Self-Employed.
I'm all ears if you have other banking concerns or questions about managing transactions in QBSE. Drop a comment below, and I'll gladly help.
