I had to reinstall QuickBooks Desktop Pro 2021 on a Windows 10 PC and after I click the Begin Activation dialog I get the following screen (attached). Anyone any ideas on how to fix it or bypass it? If you have a procedure please reply here and can you email it also to my support team at [email address removed]
Any help much appreciated,
Hello there, Patricia.
I appreciate you for reaching out to us. I'm here to help you activate your QuickBooks Desktop so you can continue running your business.
We'll have to update your QuickBooks Desktop to the latest release version to get the latest features and fixes. I recommend downloading patch updates directly from our website.
You may also enable the automatic update to ensure your software is constantly updated. Please check this article and follow the Schedule Future automatic updates steps: Update QuickBooks Desktop.
Keep us posted on your progress with clearing out this update error message and if you need help with anything else. I'll be happy to lend a hand.
I went to the downloads and updates page and have installed any available updates. I rebooted the PC but still cannot activate, and keep getting the same screen as in the initial post.
Is there any other way to bypass the activation error via the registry or Hosts file?
I can imagine the situation you’re in right now, @hantsguy21. I'm here to ensure that you'll be able to activate your subscription in QuickBooks Desktop.
As much as I'd like to help you in getting this thing done right away, we'll need to reach out to our customer care team. This way, we can review this further and figure out how you can activate and start using QuickBooks. I’ll show you how:
In case you encounter any errors when you enter your product and license numbers, your activation code, or syncing data, see this article: Fix activation, license, and product numbers issues.
Furthermore, you'll want to read about QuickBooks Desktop discontinuation support hub. This includes help information about how to move to QuickBooks Online.
Our QuickBooks Support site contains several tips and resources to help manage your business. Just make sure to select QBDT in the Product list.
Please update me on how the call goes. I want to ensure you'll get activated your QuickBooks subscription as soonest as possible. Take care and have a great day!