QBD Pro 2021 - you'll need to update your software to access your intuit account

Hello there, Patricia.

I appreciate you for reaching out to us. I'm here to help you activate your QuickBooks Desktop so you can continue running your business.

We'll have to update your QuickBooks Desktop to the latest release version to get the latest features and fixes. I recommend downloading patch updates directly from our website.

Here's how:

1. Close your company files and QuickBooks.
2. Go to the Downloads & Updates page.
3. Click the standard setup link.
   
4. Select the country, product, & version and click the Search button.
5. Click the Get the latest updates link.
   
6. After downloading the updates, navigate to the Downloads folder of your computer and double click the update file to initiate the installation process.
7. Follow the prompts on the screen to install the updates.
8. Restart your computer after the update is installed successfully.

You may also enable the automatic update to ensure your software is constantly updated. Please check this article and follow the Schedule Future automatic updates steps: Update QuickBooks Desktop.

Keep us posted on your progress with clearing out this update error message and if you need help with anything else. I'll be happy to lend a hand.

Hi Liera

I went to the downloads and updates page and have installed any available updates. I rebooted the PC but still cannot activate, and keep getting the same screen as in the initial post.

Is there any other way to bypass the activation error via the registry or Hosts file?

Regards,

Patricia

Hi Patricia, please reach our dedicated Desktop care team on this link so that we can look into the issue that you're experiencing further. :woman_technologist:

Did you manage to get this fixed as it is driving me nuts trying to do it too!! 

I can imagine the situation you’re in right now, @hantsguy21. I'm here to ensure that you'll be able to activate your subscription in QuickBooks Desktop.

As much as I'd like to help you in getting this thing done right away, we'll need to reach out to our customer care team. This way, we can review this further and figure out how you can activate and start using QuickBooks. I’ll show you how:

1. Within your QuickBooks Company file, select QuickBooks Desktop Help from the Help menu.
2. You can also press F1 on your keyboard to bring up the same Help panel.
3. Give a brief description of your issue.
4. Click Continue.

In case you encounter any errors when you enter your product and license numbers, your activation code, or syncing data, see this article: Fix activation, license, and product numbers issues.

Furthermore, you'll want to read about QuickBooks Desktop discontinuation support hub. This includes help information about how to move to QuickBooks Online.

Our QuickBooks Support site contains several tips and resources to help manage your business. Just make sure to select QBDT in the Product list.

Please update me on how the call goes. I want to ensure you'll get activated your QuickBooks subscription as soonest as possible. Take care and have a great day!