All my data seems to be missing from quickbooks and I can't seem to work out how to get support

Let's look over why your data is missing in QuickBooks Online (QBO), Chris. I'm here to guide you through each step to ensure a smooth process as we retrieve your data.

To begin with, verify that you are accessing the correct company file. This is to ensure that you locate the transactions you wish to review within the appropriate account.
 
If your company file is correct, I recommend reviewing your entries in the Audit log to identify changes that caused the missing data. If you have multiple users on your QBO, the Audit Log will allow you to see who modified or deleted your records, along with the specific details of those changes.

To check, here's how:

1. Go to Settings and choose Audit log.
2. Use the fields to select the appropriate User, Date, or Events filter to narrow the results.

If the issue persists, let's troubleshoot your browser. A full cache can cause problems when using your QBO account. Try accessing QBO in private or incognito mode to optimize performance and increase storage space. Here are the keyboard shortcuts to open a private window:

• Google Chrome: Ctrl + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Safari: Command + Option + P

For a guide on clearing your cache and understanding the system requirements, please refer to these articles:

• Clear cache and cookies to fix issues when using QuickBooks Online.
• System requirements for QuickBooks Online products. 

Moreover, consider saving and exporting some of your data in QBO, allowing you to access it outside the platform whenever you need to.

I appreciate your commitment to managing your data in QBO, Chris. Your efforts to secure your business entries are evident. If you need further assistance, our Community portal is your go-to resource for all QBO questions and support with your business tasks.

Thanks for this. Turned out it was all my customer data and invoices. I uninstalled the app and downloaded it again and it works now. I suspect it was a new version and guess this issue may come up for more users.