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yasser-reachmana
Level 1

Can I use other tool rather than Paypal to get payment by credit and debit cards as I have error from paypal "something went wrong" all the time?

 
Solved
Best answer September 01, 2022

Accepted Solutions
GeorgiaC
QuickBooks Team

Can I use other tool rather than Paypal to get payment by credit and debit cards as I have error from paypal "something went wrong" all the time?

Hi yasser-reachmana, you may try disconnecting and reconnecting the PayPal app to restore this - we offer one other 3rd party payment processor, GoCardless, however this is for direct debit collection only. You can also add the bank payment details to your invoice (Cog > Custom form style > Edit > Content > See 'add payment details and footer') to allow the customer to pay manually via their own bank. :)

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2 REPLIES 2
GeorgiaC
QuickBooks Team

Can I use other tool rather than Paypal to get payment by credit and debit cards as I have error from paypal "something went wrong" all the time?

Hi yasser-reachmana, you may try disconnecting and reconnecting the PayPal app to restore this - we offer one other 3rd party payment processor, GoCardless, however this is for direct debit collection only. You can also add the bank payment details to your invoice (Cog > Custom form style > Edit > Content > See 'add payment details and footer') to allow the customer to pay manually via their own bank. :)

Fiat Lux - ASIA
Level 15

Can I use other tool rather than Paypal to get payment by credit and debit cards as I have error from paypal "something went wrong" all the time?

@yasser-reachmana 

If you are running a service company, you can use a proposal management app to integrate with QBO and accepts online payments by Visa, MasterCard, American Express, Diners Club (International), Discover (Domestic) and Direct Debit (BACS).

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