Country on company address

Hey marlocu13,

There is not a field for the Country but you can enter this after the postcode by going to the Settings Wheel > Custom Form Styles > Edit > Content > Address and edit here :)

Hi Georgia C., 

Thanks for your reply. I have tried that, but if I enter anything after the post code I get a message saying, please enter a valid post code.  I don't seem to be able to enter anything else on that box other that the post code.  Any other suggestions? If not I will just have to enter the address as a footer line instead of at the top. It seems a bit silly not being able to show the country on the full address, I don't really understand the reason for it...

Thanks again!

Hey marlocu13,

My apologies as I had not entered a valid post code - the only other option would be to enter the country after the city.

I appreciate these are not ideal solutions and agree it would be great to have a field for this so I'll raise this as a product request with our developers :) 

Georgia C,

yes, I also tried that, but it doesn't look right, as it shows the city and country in one line and then the county and post code after. It's not a "normal" address format if you know what I mean. It would be great to have the option to add the country on a separate field, so I appreciate your offer to suggest it to your developers.  In the meantime I will enter the full address as a footer note instead. 

Thanks for all your help. :)

It's pretty amazing to me that a country code isn't included as standard in an internationally used piece of software like this. I have clients all over the world and it's embarrassing having to "frig" the address on an invoice.

I just saw that all my invoices don't have the country on it... I am shocked that I didnt see that earlier.
And even more shocked that you cannot put it properly into quickbook?!

Hello, Daniel. 

We always want our documents to be clear and specific when it comes to addresses and other data. I, for one, would also like to enter details properly and neatly. 

That said, I'm here to share details about the current address format, and help you get around it. 

QuickBooks Online uses the pre-built address data specific to the United Kingdom. The format is an indication that it's within the UK. However, I would agree that putting "UK" or "United Kingdom" at the end of the address format would benefit overseas customers (who are unfamiliar with the cities and post codes in the UK). 

For now, you'll want to follow what Georgia suggested in her previous posts if you haven't already done so. Include "UK" or "United Kingdom" country tag at the end of the city or street name. Aside from her steps, you can also do this in the Account and Settings page. Here's how:

.

1. Click the Gear icon, then choose Account and Settings.
2. Go to the Company tab.
3. Click the Address section.
4. Add UK or United Kingdom in the Street or City box.
5. Hit Save, then Done.

Doing this will update the existing invoices. You can resend them to your customers if necessary.

To resend invoices:

1. Go to Sales, then choose the All Sales tab (or Invoices). 
2. Check the invoices you want to send. 
3. Click the Batch actions button, then choose Send transactions (or Send invoices depending on what tab you're in). 

Alternatively, you can use the footer line (or other note boxes) as mentioned by marlocu13. Visit this article if you need a guide on how to customise your templates. 

We are continuously adding features and improvements for QuickBooks Online. A proper address format might be included in the future. That said, you can find news about our product updates here. 

Our articles are always available if you need help with other tasks in QuickBooks Online. Browse a topic and select an article here. 

We're always here to listen if you have concerns regarding other features. You're welcome to post again or leave a reply below. You can also include other questions about the product. 

I don't understand how difficult it would be to put a country field in the address. It seems like such a no brainer. When clients are set up there is a field for the country - can you imagine if there wasn't!

I would suggest telling your developers to add it asap as it is necessary for a professional-looking invoice for those of us with international clients.

Still no Country field in the company address?

Why has this not been sorted? This is basic info that needs to be on an invoice.

The workaround suggested to date is a bodge.

It's crazy that they haven't just added that one small field to their company setup already. I have to edit every single quote and invoice via PDF because of their incompetence. 

For some countries where "state" are not needed, you can add the code for the country. i.e. for switzelrand, I have added CH. on the invoice it show CH before the zip code. Which is ok for the international Post.

But I agree, not having the country option for the address is unbelievable from an international company like Intuit

3 years later and we still don't have a field for country in the company address?

This is insanity...

It would seem that it is something that is not considered important enough to make any changes which is a shame.