Currently setting up a new company in QBO. When I switch to Cash Accounting I get an Application Error -90

adrian6 · ‎April 30, 2020

Charies_M · ‎April 30, 2020

Thanks for bringing this up, adrian6.

The application error- 90 occurs when there's an issue updating Company Information such as switching your accounting method to Cash Accounting.

If you can reach out to the master admin and ask them to change the accounting method.

If they also get the error get back to me here. Keep safe and have a good one!

EmmaM · ‎April 30, 2020

Hello Adrian 6

Can we ask you to try clearing the cache and cookies in the browser?

Are you the master admin on the firm?

If you still get the same message can you reply with a screenshot of the error attached to the post.

Thanks

adrian6 · ‎April 30, 2020

I have cleared the cache as you recommended.

I am not the master admin on this account. I am subscribed to it via my accountant's firm

I still get the error

Charies_M · ‎April 30, 2020

Thanks for bringing this up, adrian6.

The application error- 90 occurs when there's an issue updating Company Information such as switching your accounting method to Cash Accounting.

If you can reach out to the master admin and ask them to change the accounting method.

If they also get the error get back to me here. Keep safe and have a good one!

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