Has anyone else just received the email below. Every email we have had re discontinuation of desktop at end June only mentions that support will discontinue not that we wont have access to it after end June:-
Deadline approaching: Don't get left behind
Hello John,
There’s only one month to go until you lose access to your QuickBooks Desktop product. You need to make sure that your next financial management software (FMS) solution is in place before 01 July 2023 to ensure there’s no lapse in service.
What are my options?
To continue the smooth running of your business, you must migrate your existing historical accounting data to either QuickBooks Online or elsewhere before 30 June 2023.
From midnight 01 July 2023, you’ll no longer be able to access the QuickBooks Desktop product from your computer.
If you want to learn more about migration to QuickBooks Online, visit here.
If you're still unsure about what you need to do, you can always get in touch with a member of our support team by contacting tel: 0808 168 9535. Hours of operation are 09.00 - 18.00 mon-fri.
Alternatively, you can reach out to a member of our sales team to discuss your options moving forward using the number: 0808 168 9535.
View your historical accounting data for free
We’ve introduced the Data Export Only tool that will allow you to view your historical accounting data for compliance purposes. You can find out more about this tool here.
We’re here to help with this process, and encourage you to act swiftly to keep your business running smoothly.
Hi Yorky, thanks for posting here - we're sorry for any confusion caused by this. We began sharing details of the discontinuation of QuickBooks Desktop for UK users last year through email to all registered users and on our website. The original deadline was January 2023 however we extended access until 30th June 2023 to provide ample time for customers based on feedback. This extension also included continuing access to our dedicated desktop support team through to 30 June.
You have to use the service provided by MMB to convert data to QBO. If you want to convert data with specific requirements (e.g multi currency, estimate, purchase order, attachments) to QB Online or another accounting app, you should consider buying another 3rd party conversion service.
Yes access to dedicated support team is going but we were told that we could continue using the current desktop albeit without support and now this seems to not be an option.
You can convert data to QB Online or Xero, and purchase a 3rd party conversion service if required. Then use a 3rd party manufacturing app to sync with one of them.
Thank you but we have been exploring all this for some time now and none of this works for our company. We are not alone, there are so many companies who have been with QB in excess of 25 years where these options don't allow for a streamlined system like we have at present with desktop. None of us should have to buy "add ons" or synchronise anything. QB don't want our business anymore, they don't have to retain staff to deal with desktop - they want the simplicity of the one man band businesses which is fine but loyal desktop users should have been accommodated too. Anyway I'm like a scratched record on this subject so no point in going over old ground.
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