Emailing an invoice

PeteHod · ‎November 02, 2022

I have just produced an invoice and was going to send it to my customer but when I click on email I get the message "Quickbooks can't complete the current action due to a missing component". I ran the repair tool but without success. Strangely enough if I try to send an old invoice that seems to work fine, I deleted my invoice and produced a new one but get the same message. I have never had this problem before.

I am running Quickbooks Premier edition 2019 on Windows 11.

Ashleigh1 · ‎November 02, 2022

Hello PeteHod,

Welcome to the Community page,

If you've tried the repair, then your best calling the support line . I would've said the Tool Hub to do a repair which you have apparently done already, it is strange that old invoices are sending but not this one. The support line will be able to help you more with this and set up a screen share to see what is going on more for you the number to call is 0808 168 9535.

PeteHod · ‎November 02, 2022

I also tried to save it as a pdf, thinking I could send it as a normal attachment but that won't work either, bit of a mystery this.

Ashleigh1 · ‎November 02, 2022

Thanks for that PeteHod, can you please ring the desktop support line 0808 168 9535. So they can look more into this for you thanks and raise it up further f it needs to be thanks.

PeteHod · ‎November 04, 2022

I finally got the issue resolved by turning on the XPS document writer as suggested on another post

Ashleigh1 · ‎November 04, 2022

Hello PeteHod that is great to hear thanks for letting us know and sharing.

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Emailing an invoice