I have been using Quickbooks for nearly 3 years and the section where I enter customer details has always been the same, it has recently changed and the page now opens on a split screen with things all jumbled up, this I can get round but the issue I have is if I have mutliple customers with the same name, for example if I have a multiple Mr David Smith, I can save one as Mr Smith, one as Mr D Smith and one as Mr David Smith but after I've used those 3 options I cannot save another David Smith.
Previously I have been able to just press space bar in the middle name or before or after the surname and this would recognise this as a different name but it seem that since whatever ridiculous update has been done it doesn't allow me to do this, I spoke to Quickbooks who suggested saving it as Mr Smith1 but as it prints the name on the invoice it does look a bit ridiculous doing this, Quickbooks have been absolutely no help whatsoever to the point that I am now looking at other software but feel reluctant to start again with another provider.
Has anyone else come across this issue ?
Thanks
