Export Desktop to Online gives error

I appreciate the detailed information and screenshots you provided, @markleuty. I can help you fix the error message so you can export your company file to QuickBooks Online.

To make the transition of your data from QuickBooks Desktop to QuickBooks Online as smooth as possible, we are developing a new migration procedure. The revised migration method will:

• Enhance the whole transition to QuickBooks Online experience
• Improve the size of the data files we can move and the quality of the data transported

All QuickBooks Desktop to QuickBooks Online conversions have been temporarily put on hold. Due to this, we’re unable to assist you in moving your QuickBooks Desktop data to QuickBooks Online.

As a workaround, you can manually transfer your data by entering customer opening balances in a new QuickBooks Online file. After the reconciliation period, whether monthly, quarterly, or yearly, you can begin moving the data. Just make sure you can access the following reports:

• Bank statements (reconciled)
• Credit Card statements (reconciled)
• Debtors & Creditors accounts (reconciled)
• VAT Returns (filed to date)
• Any other balance sheet items

Once done, you can import the data using an Excel or CSV file. Before doing so, please know that you’ll need to enable multi-currency and VAT, as this will affect certain lists that are added. Moreover, review the limitations in this article and take note of the Order of Import: Enter customer opening balances in QuickBooks Online.

Here’s an article you can read about the new migration process: Why can’t I move my data from QuickBooks Desktop to QuickBooks Online?

Furthermore, we’re discontinuing all QuickBooks Desktop services for the UK on June 30, 2023. This includes all versions of QuickBooks Desktop Pro, Premier, and Enterprise. Feel free to visit this reference for more FAQs about the discontinuation and transferring your QBDT data to QBO: QuickBooks Desktop discontinuation support hub.

I can show you another guide or overview if you have other questions about setting up your QuickBooks Online account. Just leave a comment below, and the support is just a pole away. Be safe always.

Thanks very much for this.

Very helpful indeed

:)

Mark

I have an audit trail that goes back to 2005, I think this is an absolute cop out.

The error message by now should be more informative. There are YouTube vids showing how simple this export to online process is, then when you get to using the process.... it doesn't exist.

A good product since 2005, but you suggest I start with new balances, what a cop out

Hello there, @daveyj. 

I appreciate you for reaching out to us here in the Community. I know how beneficial being able to add this feature and letting us know they are nice. I'll route you to the department where you can submit a feature request. 

Every business may experience a standstill if the feature is unavailable. I can see how these additional features and options would be useful to you and your company. Allow me to note this thought. 

I also encourage you to submit feedback. These requests and suggestions are forwarded directly to our Product Development Team for consideration in future updates. They have the proper tools to try and navigate a path with accessibility leading to this matter.

Here's how:

1. Go to the Gear icon at the top.
2. Click Feedback.
3. Type your suggestion in the box and tap Next.
   

Additionally, You'll want to track your suggestion through this website. You can also visit our blog to keep up with our recent events and developments. 

If you have any follow-up questions about QuickBooks, please let me know. I’ll be here to assist. Take care.