HMRC PAYE figures don't match Quickbooks?

Leanne1310 · ‎April 27, 2021

There is a £17k discrepancy between the amount HMRC shows as due for 20-21 and the P32 report on Quickbooks - I have checked that all pay runs and EPS have been submitted?

emmam6 · ‎October 04, 2022

Hello Community Users! We just wanted to add some options to check in the situation the HMRC PAYE figures do not match Quickbooks.

Check the gross to net report, identify if any employees have a difference of that balance for the timeframe. If there are any employees with a difference check employee details are correct.

Check RTI submission messages and make sure all employees are listed in the FPS

Check that all pay runs are fully submitted.

Contact HMRC to confirm if any employees are missing.

If so then go back to Quickbooks and rollback and re-run pay run with any changes needed.

If changes impact previous tax year submit an EYU through HMRC basic tools

This is what resolved the original issue posted. We appreciate there is nuance in each situation, so this is not a fix all just some tips as to where you can look if you have a similar issue. Any questions please feel free to add them on this post.

View solution in original post

GeorgiaC · ‎April 27, 2021

Hi Leanne1310

Thanks for your post,

Did you need to resubmit any periods throughout the 20/21 tax year that may have resulted in a double-submission for that period to HMRC?

Leanne1310 · ‎April 27, 2021

Some EPS hadn't been submitted as I hadn't set it up correctly - I submitted these the other month but it hasn't corrected anything?

N.B. HMRC is £17k under QB - not over!

EmmaM · ‎April 27, 2021

Hello Leanne, Could you give our care team a call on 08082345337 so we can do a screen share and have a look at the P32 report to get to the bottom of where the discrepancy in QB is coming from.

emmam6 · ‎October 04, 2022

Hello Community Users! We just wanted to add some options to check in the situation the HMRC PAYE figures do not match Quickbooks.

Check the gross to net report, identify if any employees have a difference of that balance for the timeframe. If there are any employees with a difference check employee details are correct.

Check RTI submission messages and make sure all employees are listed in the FPS

Check that all pay runs are fully submitted.

Contact HMRC to confirm if any employees are missing.

If so then go back to Quickbooks and rollback and re-run pay run with any changes needed.

If changes impact previous tax year submit an EYU through HMRC basic tools

This is what resolved the original issue posted. We appreciate there is nuance in each situation, so this is not a fix all just some tips as to where you can look if you have a similar issue. Any questions please feel free to add them on this post.

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HMRC PAYE figures don't match Quickbooks?