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roger-hole-ameg-
Level 1

How do I send an email enquiry for help to Quick Books (can’t find and email address anywhere)?

 
2 REPLIES 2
CharleneMaeF
QuickBooks Team

How do I send an email enquiry for help to Quick Books (can’t find and email address anywhere)?

It's my priority to ensure you'll get the help you need, roger-hole-ameg-.

 

The option to contact our support agent via email is unavailable. I'd recommend sending a message via chat or getting a callback. They'll pull up your account in a secure environment and assist you with your concern.  

 

Here's how:

  1. Go to the Help (?) icon at the top.
  2. On the Assistant tab, click Talk to a human.
  3. Enter your concern in the Type something field, then click the send icon.
  4. Click on I still need a human.
  5. Select Get help from a human.
  6. You can either select the Chat with us or Have us call you option.

 

You can also contact our support outside QuickBooks Online

 

 Aside from phone support, you can also share your concern with us, and we'll help you out.

 

Additionally, I've added our View all Help article for future references. There, you can browse topics that'll help you in completing your tasks.

 

The Community will always have your back if you need anything else. Assistance is just one click away. Keep safe!

Fiat Lux - ASIA
Level 15

How do I send an email enquiry for help to Quick Books (can’t find and email address anywhere)?

@roger-hole-ameg- 

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