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GIE
Level 1

How do I undo 'Revert" for a Sales Receipt

I was trying to change details of a sales receipt I had already deposited and I accidentally clicked on the 'revert' button. Is there a way that it can be undone because it created a journal entry which I was trying to avoid. 

 

1 REPLY 1
Archie_B
QuickBooks Team

How do I undo 'Revert" for a Sales Receipt

Hi there, GIE.

 

While we don't have an option to undo a reverted transaction. You can still manually apply changes to the sales receipt.

 

Also, I recommend creating a back up copy of your company file. This way, you can easily restore the file and prevent any accidental data loss.

 

I've also added this link where you can see helpful articles to handle customer transactions: Sales and customers

 

Let us know how it goes or if you still have other questions about sales receipt. I'll be happy to help. Have a great day!

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