I understand that dealing with this situation can be frustrating, Katiel. To get this resolved quickly, our phone support team can gather the necessary details and provide you with clear guidance on the next steps.
Here's how you can contact them:
- Sign in to your QuickBooks account.
- Click the Help (?) icon in the upper right corner to access the Help page.
- Click the Contact Us button below.
- You'll be able to request a Callback or start a live Chat with an expert.
You can also check this link to view their support hours and see when agents are available: How to Get Help with QuickBooks.
Please let us know if you have any additional concerns, and we'll provide ongoing assistance.