Hello there, CindyRCS.
Every penny is important when managing a business. We want to ensure you're only paying for the services you need.
Subscription and other billing related-concerns require us to gather personal data. We always make sure our customers’ information is viewed in a secure space. That’s why we’ll have you connected with our QBO Care Team again.
Our specialists can review your subscription and billing in a safe environment. I recommend you provide the case numbers from your previous calls, so you’ll no longer have to repeat yourself.
Here’s how to reach them:
- Go to the Help icon at the top to select the Contact Us link.
- This will open another window where you can enter the issue/topic.
- Click on the Let’s talk button to view the support information.
- Choose how you want to contact our QBO Care Team: Start a chat or Call us.
I’ve included an article that contains resources that will guide you on how to manage, change, or renew your Intuit subscriptions and add-ons: QBO Subscription management.
Reach out to the Community again for any other QuickBooks concerns. I’ll be around to answer them for you. Have a good one.
