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MikeT23
Level 2

Is it possible to change the font size in emails quickbooks online

The font size used for emails sent with sales forms is small. Is it possible to change this ?
Solved
Best answer August 13, 2021

Accepted Solutions
GeorgiaC
QuickBooks Team

Is it possible to change the font size in emails quickbooks online

Hi MikeT23, thanks for getting back to us here, and apologies for the confusion - unfortunately, it's not possible to edit the font size or style in the body of the email, if you're needing to edit this the workaround would be to download the PDF and copy the email text into your own email to send directly to the customer. :woman_technologist:

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8 REPLIES 8
Archie_B
QuickBooks Team

Is it possible to change the font size in emails quickbooks online

Thank you for reaching the Community, MikeT23.

 

Yes, it's possible to change the font size for your sales form in QuickBooks Online.

 

QuickBooks lets you customise your own sales form for a more personalise design. Let me show you how you can change the font size.

 

Here's how:

 

  1. Go to the Gear icon.
  2. Click on Custom form styles.
  3. Select the form you want to customise or click the New style button.
  4. Under Design tab, select the option Select a different font.
  5. Choose the Font style and size.
  6. After that click on Done to save it.

 

I've also included this article just in case you want to apply more changes to your sales forms: Customise invoices, estimates, and sales receipts in QuickBooks Online.

 

Just let me know if you still need further assistance or if you have other questions about sales forms. I'll be here to help. Have a nice day!

MikeT23
Level 2

Is it possible to change the font size in emails quickbooks online

Hi Archie_B

 

Thank for your reply and offer of help. 

The question I asked was referring to the font size of text / copy in the email sent with sales forms, (not the sales form itself) 

Are you able to offer any help with this? 

I look forward to hearing from you. 

Regards 

 

GeorgiaC
QuickBooks Team

Is it possible to change the font size in emails quickbooks online

Hi MikeT23, thanks for getting back to us here, and apologies for the confusion - unfortunately, it's not possible to edit the font size or style in the body of the email, if you're needing to edit this the workaround would be to download the PDF and copy the email text into your own email to send directly to the customer. :woman_technologist:

MikeT23
Level 2

Is it possible to change the font size in emails quickbooks online

Ok, thank you for the helpful answer.

A bit disappointing it can’t be changed per QuickBooks user, but hey ho. 

All the best 

tgmc
Level 1

Is it possible to change the font size in emails quickbooks online

I agree with Mike. The inability to change the font size in the covering email when sending an invoice is very disappointing.

 

The software sets out the total amount of the invoice in a MASSIVE FONT (if I had to guess, it might be 200pt, bold, and black font). It's very IN-YOUR-FACE and, in my view, lacks taste, conveying YOU OWE BIG TIME. Please ask the design team to change this.

 

I don't want to have to download a PDF of the invoice and send it through my mail client. 

GeorgiaC
QuickBooks Team

Is it possible to change the font size in emails quickbooks online

Hi tgmc, thanks for joining this thread - we appreciate the points that you've raised here. So that this can be reviewed by our developers, please share feedback by clicking the cog > feedback within your account. :)

justin@sunnydays
Level 2

Is it possible to change the font size in emails quickbooks online

I'm going to agree with everyone else. The font is incredibly small in the body of the email (I send my invoices as attachments) with no way to change this. Most of my demographic are older, it would help to at least be able to get it to 12pt. It looks like it is 8pt right now. I feel like they are missing any messages I send.

Jelayca V
QuickBooks Team

Is it possible to change the font size in emails quickbooks online

Hi there, Justin.

 

Currently, there isn't a built-in option to adjust the font size in the body of emails. However, you can download the PDF of your invoice and copy the email text into a new email to send to your customer, which can help improve readability.

 

I recognize the significance of being able to make adjustments according to your needs, and your suggestion for this feature is valuable. I encourage you to share your thoughts with our Product Development team, as customer feedback plays an important role in shaping future updates.

 

To submit a product suggestion, please follow these steps:

 

  1. Select the Gear icon, then choose Feedback.
  2. Enter your comments or product suggestions
  3. Select Next to submit.

 

To track your feature requests, you can visit the QuickBooks Online Feature Requests website.

 

Moreover, you can establish a default template for your sales documents. This allows you to include your company logo and adjust margins, creating a more standardized look. For detailed instructions, refer to this guide: Customise invoices, estimates, and sales receipts in QuickBooks.

 

Furthermore, you may utilize this reference to help you review and track customer-paid invoices in your account: Record invoice payments in QuickBooks.

 

You're always welcome to Reply to this message if you have further questions or need additional assistance regarding customising sales forms including modifying font sizes or any other features. We're here to help you get the most out of QBO.

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