new classes

lubru · ‎June 11, 2024

Hi Quickbooks

recently when a new class is created, that doesn't appear in the dropdown list of classes in expenses or sales posting. You have to log out and back in and then the new classes appear. This is time consuming and it used not to be like that till a few weeks ago. Can you please solve this glitch? Thanks, Lucia

GeorgiaC · ‎June 11, 2024

Hi Lucia, thanks for reaching out to the QuickBooks Community

Since we don't have any similar reports of this at the moment, please check for any browser-related issues that may be causing this by clearing the cache and Intuit-specific cookies on your normal web browser or alternatively, try accessing QuickBooks through a different web browser.

If you continue to experience performance issues when selecting classes, please get back in touch below so our team can investigate further. Thank you!

View solution in original post

GeorgiaC · ‎June 11, 2024

Hi Lucia, thanks for reaching out to the QuickBooks Community

Since we don't have any similar reports of this at the moment, please check for any browser-related issues that may be causing this by clearing the cache and Intuit-specific cookies on your normal web browser or alternatively, try accessing QuickBooks through a different web browser.

If you continue to experience performance issues when selecting classes, please get back in touch below so our team can investigate further. Thank you!

lubru

Thanks, Georgia, the solution you have mentioned of clearing cache and specific cookies solved the problem! Many thanks, Lucia

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