Hello there, cher555. We appreciate your time for posting here in Community. We want to make sure we provide the resolution you need regarding what concern you may have. With that said, we'd like to ask for further information about this.
You may attach screenshots so we can get a clear picture of your current situation and supply the needed assistance to resolve this.
Feel free to visit us anytime here in the Community space for any follow-up concerns. We'll be happy to assist. Have a great day ahead!
