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JSSE
Level 5

QBSE - not accounting software, but a tax return aid?

I was in conversation here 2 weeks ago about Quick Books Self Employed version lacking proper accounting features.

It appears to be a Tax Return aid rather than accounting software - and yet it is advertised and marketed as Accounting Software.

 

In the conversation RhoiceW from Quickbooks did acknowledge that QBSE does not provide sufficient accounting information to be accepted by HMRC if they requested accounts from a Self Emloyed Business and seems to say that QBSE would not "comply with HMRC's Making Tax Digital (MTD) regulations." (see screenshot below). 

 

Here is the thread: https://quickbooks.intuit.com/learn-support/en-uk/other-questions/re-is-qbse-just-a-tax-return-aid-n... which appears to have been removed from the list of 'Other Questions' here on the forum.

 

However nobody from Quickbooks has replied to my questions following that, and I am therefore asking again:

 

Can someone from Quickbooks please give a clear and straight yes/no answer to the following questions:

 

Is QBSE a software that can honestly fit this definition "Accounting software is a computer program that assists bookkeepers and accountants in recording and reporting a firm’s financial transactions."?

 

Or is it not actually a proper accounting software, and is actually just a tax return aid?

 

Thank you.

9 REPLIES 9
JSSE
Level 5

QBSE - not accounting software, but a tax return aid?

Screenshot 2024-11-01 at 16.55.43.png

JSSE
Level 5

QBSE - not accounting software, but a tax return aid?

QB Response.png

JSSE
Level 5

QBSE - not accounting software, but a tax return aid?

Can someone from Quickbooks please give a clear and straight yes/no answer to the following questions:

 

Is QBSE a software that can honestly fit this definition "Accounting software is a computer program that assists bookkeepers and accountants in recording and reporting a firm’s financial transactions."?

 

Or is it not actually a proper accounting software, and is actually just a tax return aid?

 

Thank you.

JSSE
Level 5

QBSE - not accounting software, but a tax return aid?

Can someone from Quickbooks please give a clear and straight yes/no answer to the following questions:

 

Is QBSE a software that can honestly fit this definition "Accounting software is a computer program that assists bookkeepers and accountants in recording and reporting a firm’s financial transactions."?

 

Or is it not actually a proper accounting software, and is actually just a tax return aid?

CamelleT
QuickBooks Team

QBSE - not accounting software, but a tax return aid?

Hi there, JSSE.
 

I can see that you've posted twice in this forum, which my colleague Aldren18 has answered.
 

To view his response, check out this link: https://quickbooks.intuit.com/learn-support/en-uk/other-questions/re-is-qbse-just-a-tax-return-aid-n...
 

The Community team is always here to help if you have follow-up questions about QuickBooks Online Self-Employed (QBSE). Just drop a reply below, and we'll get back to you. 

JSSE
Level 5

QBSE - not accounting software, but a tax return aid?

Hello CamelleT,

 

Thanks. Yes - I posted several times because nobody from Quickbooks responded for a month and the thread seemed to be getting hidden on the forum.

 

I can see that Aldren18 has replied 7 minutes before you posted this. 

 

Thanks for posting the link here because it was difficult to find the other thread. The forum doesn't seem very well laid out or user friendly.

 

 

JSSE
Level 5

QBSE - not accounting software, but a tax return aid?

I responded to Aldren18 but have received no response in a week.

 

Hello Aldren18,

 

If QBSE was able to help "bookkeepers and accountants manage and report financial transactions seamlessly" as you claim, it would need to have Categories that are relevant to the business - QBSE does not give that option.

 

RhoiceW has already confirmed in this thread above that QBSE "helps them in preparing tax returns. But this will not fully satisfy or provides HRMC request for more detailed financial information if your business needs complex accounting features since QBSE only has basic features."

However, what Rhoicew is calling 'complex accounting features' are actually standard features required of a business accounting software. (ie categories relevant to the business).

 

If QBSE would not satisfy HMRC as business accounts (as already confirmed by RhoiceW) - how can you claim that it helps "bookkeepers and accountants manage and report financial transactions seamlessly"?

 

There seems to be a lack of clarity and understanding of what business accounting requires and a lack of transparency between Quickbooks/Intuit and their customers and also between Quickbooks representatives.

 

You also claim that "QBSE is designed for freelancers and independent contractors, enabling them to manage their income and expenses. It includes essential features such as receipt tracking, expense categorization, and report generation."

 

How can it effectively manage a business income and expenses without categories relevant to the business? 

 

How can you claim that "It includes essential features such as receipt tracking, expense categorization, and report generation." when it does not? (not in a way that makes it relevant to the business and therefore useful as an accounting software and acceptable by HMRC as business accounts - as RhoiceW has already stated above).

 

QBSE does not provide effective expense categorisation as you claim - have you used it?

JSSE
Level 5

QBSE - not accounting software, but a tax return aid?

Please respond:

If QBSE was able to help "bookkeepers and accountants manage and report financial transactions seamlessly" as you claim, it would need to have Categories that are relevant to the business - QBSE does not give that option.

 

RhoiceW has already confirmed in this thread above that QBSE "helps them in preparing tax returns. But this will not fully satisfy or provides HRMC request for more detailed financial information if your business needs complex accounting features since QBSE only has basic features."

However, what Rhoicew is calling 'complex accounting features' are actually standard features required of a business accounting software. (ie categories relevant to the business).

 

If QBSE would not satisfy HMRC as business accounts (as already confirmed by RhoiceW) - how can you claim that it helps "bookkeepers and accountants manage and report financial transactions seamlessly"?

 

There seems to be a lack of clarity and understanding of what business accounting requires and a lack of transparency between Quickbooks/Intuit and their customers and also between Quickbooks representatives.

 

You also claim that "QBSE is designed for freelancers and independent contractors, enabling them to manage their income and expenses. It includes essential features such as receipt tracking, expense categorization, and report generation."

 

How can it effectively manage a business income and expenses without categories relevant to the business? 

 

How can you claim that "It includes essential features such as receipt tracking, expense categorization, and report generation." when it does not? (not in a way that makes it relevant to the business and therefore useful as an accounting software and acceptable by HMRC as business accounts - as RhoiceW has already stated above).

 

QBSE does not provide effective expense categorisation as you claim - have you used it?

JSSE
Level 5

QBSE - not accounting software, but a tax return aid?

No response again from Quickbooks representatives for another 2 weeks.

 

Please note:

 

QBSE does NOT meet the Accounting needs of any self employed business while it does not provide the ability to customise categories that are relevant to the business. These are not 'complex' accounting features as some Quickbooks representatives claim, but standard features that any business would need from Accounting Software.

 

QBSE does not provide these - QBSE would not be acceptable as business Accounting by HMRC or for MTD - as confirmed and stated by a Quickbooks representative in the link I provided.

 

Therefore - please be honest and transparent with your customers - stop advertising it as Accounting Software - or start providing the featured that are required to make it a proper and effective Accounting software.

 

Currently it is only an aid to completing a tax return - not an Accounting software.

 

Any real Accounting software should be capable of producing accounts that are acceptable by HMRC and MTD as business accounts.

 

Intuit & Quickbooks should either be honest with customers in their advertising and marketing - that QBSE IS NOT PROPER ACCOUNTING SOFTWARE - or provide customers with the features necessary to make it proper accounting software.

 

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