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Hi there
I'm attempting to install Quickbooks Desktop 2019 on a Windows 10 install on VMware Fusion 11 on a Mac.
Everything goes fine until I have to enter the License and Product Number, at which stage the alphabetical keys on the keyboard no longer function, only the numbers keys work. If I press any alphabetical keys an error chime sounds.
Keyboard works fine on all other programs within the Fusion install.
Would love to hear any ideas anyone has.
Thanks
Adrian
Hi aebailey
Our desktop products are not compatible with mac's.
Thanks for the reply John.
But the installation is taking place on a Windows operating system running in a virtual machine.
Best
a
Okay, sorted.
For anyone who has the issue in the future - do not enter any alphabetical characters provided in the License Number or Product Number. Only enter the numbers, and ignore the letters.
Cheers
a
Very helpful. How on earth did you figure that out? Since solving the issue, have you discovered any other issues while using this setup?
QuickBooks Desktop license (installation/product code) always in numeric. I never saw in alphanumeric.
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