I understand your frustration, @little-miss-orch.
I'd also feel the same way if I can't complete my tasks due to connectivity issues. No worries, I'm here to help you sort this out and get back to work.
I've seen your screenshot and wanted to appreciate you for taking the time to do so. It gives me a more detailed and clear scenario of what you're experiencing right now.
In QuickBooks Online (QBO), there are a few reasons why bank error 101 occurs. First, let's check if your bank is under maintenance which may hinder you from connecting. To do this, sign in to your bank's website in a new tab or a different browser and see if you can get in without any errors.
Next, I'd recommend checking if your account is active. If there is a balance on your account or if there have been transactions within the last year, your account is deemed active. If your account is active but can't log in to your bank's website, I suggest contacting them directly to sort this out.
Lastly, let's go back to your bank's website and look for missed prompts or any messages that need your confirmation such as terms and conditions. Let's acknowledge the prompt and then refresh your account in QBO.
Additionally, I've included these helpful resources to guide you in managing bank transactions:
Always know that you can post again here in the Community if you have any other concerns regarding bank connection in QBO. I'll be right here to assist you further. Take care.
