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doug-firth-scot
Level 1

Trying to follow the quickbooks guide on Reimburse employees' mileage and vehicle expenses in QuickBooks Online, however no option to select item details...

Trying to follow Reimburse employees' mileage and vehicle expenses in QuickBooks Online here - https://quickbooks.intuit.com/learn-support/en-uk/help-article/track-mileage/reimburse-employees-mil... 

Step 2 says select item details and then product/service - however i dont have the the option to select item details?
3 REPLIES 3
MarkAngeloG
QuickBooks Team

Trying to follow the quickbooks guide on Reimburse employees' mileage and vehicle expenses in QuickBooks Online, however no option to select item details...

Hello there.

 

Welcome to the Community space. I'm here to guide you with the detailed steps to find the Item Details to continue reimbursing your employees in QuickBooks Online.

 

The Item Details section is the part where you can select Products/Services. Below is an image where you can find this section through the bill creation window.

 

 

If you can't see the Item Details table, you'll need to enable it in your settings page. Here's how:

 

  1. Go to the Gear icon and select Accounts and Settings.
  2. Head to the Expenses tab and toggle on the Show Items table on expense and purchase forms option.
  3. Click Save.

 

After that, you can now proceed with the following steps to successfully reimburse your employee.

 

Additionally, you can also consider recording a customer refund in QuickBooks Online.

 

I'd be more than happy to assist you with your additional concerns besides finding the Item Details section during reimbursing an employee in QuickBooks Online. Please feel free to comment below, and have a great day!

doug-firth-scot
Level 1

Trying to follow the quickbooks guide on Reimburse employees' mileage and vehicle expenses in QuickBooks Online, however no option to select item details...

Hi

 

Thanks for quick reply. I dont have these same options that you have..

 

See below.. any ideas? Thanks!

 

screen1.jpg 

GeorgiaC
QuickBooks Team

Trying to follow the quickbooks guide on Reimburse employees' mileage and vehicle expenses in QuickBooks Online, however no option to select item details...

Hi doug-firth-scot, thanks for getting back in touch

 

Please check that you have the item details table enabled by going to the Settings > Expenses > Toggle on Show Items table on expense and purchase forms.

 

This will then populate the table on any expense/purchase transaction that you edit or create.

 

I'm just a post away if you have further questions or require additional assistance

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