I completely understand how challenging it can be when the tax landing page takes a long time to load or doesn’t load at all. The good news is that there are steps you can take to address this, @AliG.
QuickBooks Online relies on your device’s processing power, available memory (RAM), and internet speed for optimal performance. If any of these fall short, it can lead to slower functionality. To ensure smooth operation, verify that your system meets the recommended requirements for QuickBooks Online. For more information on system requirements for QuickBooks Online products, check out this helpful article: System requirements for QuickBooks Online products.
It's also a good idea to refresh the browser by logging out and logging back into your account. Additionally, you can try accessing QuickBooks Online using another supported browser.
Hopefully, these steps help resolve the issue and improve your experience with QuickBooks Online. If you need further guidance, don't hesitate to reach out to us by leaving a comment below.
