Why isnt the payment history opening. I cant print of the billing invoice from quickbooks/intuit.

Let's work together to figure out what's causing the payment history not to show up, @eott.

First, have you noticed any error messages when trying to open the payment history? If so, could you please share the exact message with us?

If there aren’t any error messages, let's troubleshoot this by clearing your browser's cache to help remove stored files. You can also use a different supported browser to ensure this isn't related to the current browser you're using.

Please try those steps and let us know the results. We're committed to resolving this issue for you as quickly as possible. Don’t hesitate to reach out if you need any further assistance. We’re always here to help!

It says “somethings not quite right” as a heading and then underneath, 

“somethings not working. Give us a few minutes and try again. If it still doesn’t work please contact us.”

I appreciate you for giving us the detailed error you received when opening the payment history, @eott.

If the issue persists even after following the browser troubleshooting steps, you can contact our Live Support team during their available hours.  They’ll figure out why you can’t see the payment history and assist you with a fix.

To contact, here’s how:

1. In your QuickBooks account, click the Help icon.
2. Select the Search tab and enter a keyword related to your concern.
3. Click Contact Us and choose your preferred way to connect.

If you have additional questions, let us know. We're always here to help.

still not working after trying what i was told.

Tried to choose chat to us but wont let me click on it.

The availability of the chat option when reaching out to our QuickBooks Online (QBO) live support team depends on their working hours, Eott.

To get in touch at a time that works best for you, their availability is Monday to Friday, 8:00 AM to 10:00 PM, and on Weekends, 8:00 AM to 6:00 PM.

This thread is open if you need additional assistance with your billing invoices or completing your QBO-related tasks.