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Everything you need to know about connecting your bank and credit cards in QuickBooks Online
EastwoodPest
Level 1

Why won't this app (android version) allow me to see all historic transactions of a customer?

Amongst the frustrations of the app, the ability to see historical transactions is one of them. Surely it can't be too much to ask to be able to open a customer and find out everything you have invoiced them for? Instead we are allowed to see a token few transactions - regardless of "resetting the data".

1 REPLY 1
JorgetteG
QuickBooks Team

Why won't this app (android version) allow me to see all historic transactions of a customer?

We understand your need to view historical transactions within the QuickBooks Android app, EastwoodPest.

 

The app is designed for quick, on-the-go tasks and provides a streamlined view of recent business activities, prioritizing performance and mobile data efficiency. As a result, it displays a limited number of recent transactions by default.

 

Your feedback is valuable and helps us enhance our services. To share your suggestions directly with us, please follow these steps:

 

  1. Click the Gear Icon in the upper-right corner.
  2. Select Feedback under the Profile section.
  3. Enter your suggestion and click Next to submit.

 

While the Android app may not display the entire historical list directly within a customer's profile, all your customer transaction data is securely stored and fully accessible via the QuickBooks Online web version on a computer or mobile browser.

 

If you have further questions or need more assistance,  you can reply to this thread, and the Community team is always here to support you.

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