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LivingLeend
Level 1

Referral Reward Delay

Ive contacted Costumer Support at the beginning of December due to not having recieved my referral rewards for inviting people. Its been of 150 days and were nearing towards mid january but i still got no response regarding the delay of my reward.

2 REPLIES 2
LollyNino_C
QuickBooks Team

Referral Reward Delay

Thank you for reaching out and sharing your experience regarding the referral rewards, @LivingLeend. I appreciate your initiative in connecting with customer support. Let me help you connect to the appropriate department to ensure your concern is addressed promptly.

 

Since it's been a while since your initial inquiry in early December, I recommend contacting customer support again. Sharing details of your previous inquiry will assist them in locating your case quickly.

 

Here's how:

 

  1. Navigate to the Assistant at the top of the page.
  2. Click the Help (?) icon.
  3. Search for the question or topic you need help with.

 

For direct access to our support team, refer to this article: Contact QuickBooks Self-Employed Support.

 

Additionally, if you're interested in becoming one of our QuickBooks Online affiliates, check out this article: Promote and sell QuickBooks through the QuickBooks Business Affiliate Program. It outlines the discounts and commissions available once your referral partner subscribes.

 

Please don't hesitate to let me know if you have any other questions or concerns about referral rewards or QuickBooks Self-Employed tasks. I'll be around to help. Have a great day!

LivingLeend
Level 1

Referral Reward Delay

I have done so mulitiple times after every week or so. Im given the same response and that is that the team in charge of referral has not yet responded so they cant give me a response.

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