I appreciate your efforts in performing a basic troubleshooting step, Benj. To resolve the issue with uploading snap receipts in your mobile app, I recommend reaching out to our live support team for further assistance.
Here's how to connect with them:
- Open the app and go to the Help menu.
- Select the Help and Support tab, then choose Contact Us.
- Enter your issue or concern in the provided field.
- Tap Continue.
- Choose either the Chat or Callback option to get help.
Our live support team is available during the following hours:
- Monday to Friday: 6 AM–6 PM PT
- Saturday: 6 AM–3 PM PT.
If you have any questions or concerns about QuickBooks, don't hesitate to reach out. We're here to help.
