Tabbing in 'Review Details'

FranHole · ‎November 20, 2023

Hi,

I e-mail all of my supplier invoices into QB, then use the 'Review details' screen to add the missing info. I have found over the last few monthsthat I can no longer tab from 'Description' to Account/Category' to 'Bill No.' so I am having to use the mouse making the process much more time consuming. I have found this using different PCs and laptops and using the app and browser, so I don't think the issue is at my end. Does anyone else have this problem?

GeorgiaC · ‎November 20, 2023

Hi FranHole, thanks for joining the Community

We're not aware of any update to the keyboard shortcuts in QuickBooks Online and the tab key is available to move around fields on most forms.

From checking this on my side, I'm unable to replicate an issue tabbing on the Review details screen. Which browser do you most commonly use for QuickBooks, and does the tab stop at a particular field?

FranHole · ‎November 20, 2023

Hi Georgina,

It stops working when tabbing from Description to Account/Category and when tabbing from Account/Category to Bill no. I use Google Chrome at home and the Desktop app at work. I have also tried in MS Edge and Firefox. With all options I have the same problem

GeorgiaC · ‎November 20, 2023

Thanks for clarifying, FranHole. Please begin a chat so that one of our experts can set up a screen share to view this with you - they'll have the tools available to escalate this higher if required. :)

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Tabbing in 'Review Details'