Hello there.
Welcome to the Community space. I'm here to guide you with the detailed steps to find the Item Details to continue reimbursing your employees in QuickBooks Online.
The Item Details section is the part where you can select Products/Services. Below is an image where you can find this section through the bill creation window.
![](https://lithium-response-prod.s3.us-west-2.amazonaws.com/intuit.response.lithium.com/RESPONSEIMAGE/c48f8442-f453-46cb-b5ad-7c56b3313d7f.default.png)
After that, you can now proceed with the following steps to successfully reimburse your employee.
Additionally, you can also consider recording a customer refund in QuickBooks Online.
I'd be more than happy to assist you with your additional concerns besides finding the Item Details section during reimbursing an employee in QuickBooks Online. Please feel free to comment below, and have a great day!