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Sj900
Level 1

Unable to Register QB Desktop 2015 on Windows 11

I appreciate Desktop support finished in the UK last year, however we keep the program for historic information we occasionally need to review, we are not currently using it. I have upgraded my machine and am now on Windows 11. 

 

It has been registered by my IT team but when I go to use it, it will not let me without a Validation code and Customer number. I have tried the UK numbers with no luck. Is there anyway to obtain these? 

2 REPLIES 2
Rasa-LilaM
QuickBooks Team

Unable to Register QB Desktop 2015 on Windows 11

Allow me to direct you to the correct place where you can obtain the validation code needed to register your QuickBooks, Sj900.

 

Before we continue, please know that you can't register discontinued products for the first time. If a discontinued product has been registered in the past and is being reinstalled, you can re-register it. Please get in touch with us to get the validation code, or contact us on 0808 239 4522.

 

While you might be able to run QuickBooks Desktop 2015 on Windows 11, you may encounter unexpected issues or limitations.

 

Check out these articles for answers to common questions regarding the discontinuation process. You can also find a link to our online tool for downloading your data, along with our support contact information:
 

Keep me posted if you have other QuickBooks queries or need guidance navigating around the product. We'll get back to ensure to provide the assistance you need.

Chrea
Level 6

Unable to Register QB Desktop 2015 on Windows 11

@Sj900 

If you can't reactivate your license, you can use the trial version as a workaround.

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