Well Done Intuit.

With Item Receipts turned on, if I now create an Expense for a part/item (i.e. not a category), the part no longer goes into stock and there is no option to receive those goods.  However, it shows up in the item reports.

Hi Klous. Wouldn't you need to identify an item as a stock asset so it shows as a stock item? For my pretty much standard PO orders against stock item it's worked as excepted so far. 

Yes, these are stock items.  Typically if we order by company credit cards items are bought as expenses by engineers, items are immediately added to stock and can be sold directly. So rather than PO-Item receipt-Bill-Match payment, it is just Expense-Match Payment.

Previously, this worked as expected, but since the Item Receipt feature it doesn't.  I see some value taken from Stock Offset, but there seems no way to actually sell or receive the goods meaning expenses will just reduce this Stock Offset value more and more forever, bit weird.

They are investigating.

With a PO and Item Receipt it looks like it works and values seem to be in the right accounts.  It seems like it uses the correct values too.

Ah right I can see that being an issue. Let's hope they don't wait another 14 years for a solution...

I must admit it's been generally better over the past 18 months. Just dreading the menu/GUI change as I've had a nice layout since they introduced the bookmarks system, sort of mimics the old desktop layout. Of course this will all go out of the window when they force everyone over :( 

Hi Mark,

We seem to be only able to add one purchase order per item receipt, is that the same behaviour for you?

We receive multiple POs per shipment, so this is not ideal!

Thanks,

Nick

Hello there, Klous. You can actually link multiple Purchase Orders on the Item Receipt page. After selecting your supplier, click the arrow/drawer icon on the right side of the screen to view available orders. Simply select 'Add' for each one you want to include in the receipt, then save your changes.

Here’s how:

1. Click the + Create button and select Item Receipt under the Suppliers column.
2. Select the Supplier name. A drawer will typically pop open on the right side of your screen, showing open Purchase Orders.
3. Click Add on all the Purchase Orders you want to include in this receipt.
4. Review the items to ensure they are correct, then click Save and close.

For more information on receiving your Purchase Orders, you can refer to this guide: Receive stock with an Item Receipt.

If you have any additional concerns about QuickBooks, please reach out to us again. We’re always here to help.

Nick I have managed to add a couple of deliveries this week with partial orders from two or more PO's. It's a bit jenky to be honest. As the Intuit bot replied with the instructions it splits the individual lines instead of grouping the item receipt as one form as it was in Desktop. When you do add each item it then asks if you want to add only the received amounts or the whole order, which is just a bit daft really. It does work but could be made more efficient. 

It's another one of them typical Intuit OBO approaches which is so different to Desktop, when desktop had a logical step to it and it converted the received form to a bill. I'm pretty convinced that no one in the Online team has looks at the Desktop version or even work on it lol.  

Oh aye there's the other thing. Have you noticed how it doesn't automatically fill in the VAT box either, now that is annoying. Had 15 extra VAT codes to add to a bill yesterday. I have reported this too. 

The problem is once I add one PO to the item receipt the sidebar with the list of POs closes and which means it's not possible to add other PO's (and no the little arrow to reopen the sidebar is also gone).

In Bills, you can add multiple POs (or we could until we added Item Receipts).

@Mark Armistead Thanks Mark, that's strange we can't add more than one PO to any Item Receipt (We use the ironically named "Advanced" version).

On Desktop it worked fine. I doubt they used Desktop, I even doubt they use the Online version certainly not before releasing updates.

Hopefully they sort the VAT issue.

Yup that's defiantly a problem if the sidebar closes. Silly question have you tried other browsers? Works fine using Firefox on Mac, not tried windows. What browser are you using?

We use Edge.  But other browser/computer/user is the same.  I can see the sidebar DIV element changing on click affected by a couple of Javascripts on the page.  

There is now a case open: Case:15156288707 Case Update - 15156204497

I also noted that:

The Bill, once entered, does not show in the Linked Transactions of the Item Receipt (the PO does).  On the PO both the Bill and the Item Receipt show.  On a Bill only the Purchase Order is shown in linked transactions.

When you click a linked transaction on the Item Receipt it opens a new window (other transactions open linked transactions in the same window).

There is no Description column so we can't actually tell what we are receiving so easily.  There is no Gear icon on Item Receipts page to adjust which columns show up, e.g. the Description column.

When you add an Item Receipt to a Bill it says every time "This Item receipt was only partially received" and gives two options "Add all items" "Add received items"

I also have the VAT issue you mention.

And the issue with expenses not putting items into stock since activating reciepts.  Case # 15155317784

I don't use the advanced version so maybe it's specific with that. As I mentioned it is functioning on a basic level for me, but is jenky.

On multi PO item received I am seeing the linked PO's top left. If I click into any of the PO's it then also shows the linked transactions. That element seems OK, but the "Add all items" "Add received items" seems to be a strange choice when creating the PO from the Items Received. If you've received X amount it should only offer that amount and not the original PO quantity which is what Add All Items does of course. I did send feedback on the wonderful feedback system that this could lead to errors and confusion. But of course with it being a totally broken system, I feel like I'm shouting into an empty cave sometime. 

Not being able to add more than one received item is definitely a big issue for you.

Yes description is missing from a completed Item Receipt page. 

Glad you confirmed the VAT thing is common too.

The main problem with this Item Received section is there's been zero testing by users and with no ability to undo it they've forced it on users who's been gagging for this feature for years. Surely a beta period would have identified the issues. I have no idea who does the testing for them, probably accountants and there lies in the problem is it is. 

God help us when the new GUI gets pushed out :( 

Interesting, we still can't add multiple POs.  They are investigating.

Some further things we noticed:

• There are no Item Receipt reports.
• The Detailed Open PO report shows a column "Received amount" but when items are received it still shows £0.00
• When you add a Bill, but not an Item Receipt, the PO no longer shows on the report, it acts as if closed, even though it is open. 
• The first three points mean it's not possible to view POs that have items not receipted.
• If you delete a Bill, the Copy to Bill button does not reappear on the PO and the PO cannot be added to a bill again (from the sidebar).  It does not show on Open PO reports.
• Nothing on a Bill states the items are receipted, so the accountants don't really know if they should or should not pay something, without delving into individual item receipts (I guess that is not new from previously with Bills, but still...).

I'd noted some of the above too. Seems we are in for another long road of getting these fixes (or as Intuit like to call them 'features') implemented. Maybe if they stop spending so much time changing the GUI every year or so they'd have man power to address the urgent fixes.