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Everything you need to know about banking in QuickBooks Online - Discover more
Andy Hodgson
Level 1

What is best way to upgrade from QB Pro 2015

I have a desktop version of QB Pro 2015, which has worked ideally for me for several years, however I now have a new laptop, and I cannot load QB 2015 onto it - My licence details are not accepted. What is my best options? I use inventory as well as accounts

7 REPLIES 7
Fiat Lux - ASIA
Level 15

What is best way to upgrade from QB Pro 2015

Where is your company located? in UK or another country?

Rea_M
Moderator

What is best way to upgrade from QB Pro 2015

Hello there, @Andy.

 

Let me share some insights about upgrading from an older version of QuickBooks Desktop (QBDT) to the newer one so you can continue managing the growth of your business.

 

Your best option is to upgrade from QBDT Pro 2015 to QBDT Pro 2021. Before doing so, make sure your laptop meets the system requirements to guarantee your best experience using the program. 

 

However, please know that we have decided to discontinue QBDT for our UK customers. We won’t be launching a 2022 edition of QBDT for the UK, but you will continue to receive full support until 31 January 2023. You can read this page for the complete details: QuickBooks Desktop is being discontinued.

 

Whenever you're ready to upgrade, follow these steps:

 

  1. Sign in to Windows as an admin user.
  2. Download your new version (2021) of QuickBooks Desktop.
  3. Follow the steps to install your new version.

 

The QuickBooks program has a 3-year life cycle. That means you'll have to convert your data file(s) in stages from 2015 to 2018 or 2019 to 2021. Then, restore the file in between. You need to find and install the trial license of QuickBooks 2018/2019 before converting the file(s) to QBD 2021. Please refer to this article's Step 3 section for the step-by-step guide: Upgrade your company files after you switch to a new version of QuickBooks Desktop.

 

Let me know if you have other concerns about upgrading QBDT. Drop a comment below, and I'll gladly help. Take care, and have a great day, @Andy.

Andy Hodgson
Level 1

What is best way to upgrade from QB Pro 2015

UK

Fiat Lux - ASIA
Level 15

What is best way to upgrade from QB Pro 2015

@Andy Hodgson 

If you don't need to comply with MTD regulations, you can still purchase the one time license for QBD 2020 to upgrade your version. Otherwise, you should converting data to QB Online or another accounting app. Purchase a 3rd party conversion service if required.

https://quickbooks.grsm.io/UK

 

Andy Hodgson
Level 1

What is best way to upgrade from QB Pro 2015

How do I go about getting a licence for QBDT2021?

Fiat Lux - ASIA
Level 15

What is best way to upgrade from QB Pro 2015

They don't offer QBD 2021 any longer.

DivinaMercy_N
Moderator

What is best way to upgrade from QB Pro 2015

Hello there, @Andy Hodgson. I'm here to provide some information on how you can get a license for QuickBooks Desktop (QBDT) 2021. 

 

To do so, I highly recommend reaching out to our Customer Care team to check if you can still get the QBDT 2021 version. Here's how:

 

  1. To start, click the Contact Us link. 
  2. Next, choose QuickBooks Desktop.
  3. Then, in the What can we help you with? section, select the category for your concern.
  4. After that, you'll be given several options on how to connect to our phone support.

 

Once you have your QBDT 2021, please visit the following articles for guidance on installing and activating the product:

 

 

Feel free to get back here for updates on how the steps go. I'd appreciate any details you can add. If you have any other questions about managing your account, simply leave a comment below. I'm always ready to lend a hand. Have a great day ahead and take care.

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