cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Have a question about HMRC's VAT portal closure on November 1st? - Ask it here!
pcpatrick
Level 1

Why my income Tax is 0? Please help!

Hello there, 

 

I am both employed and self-employed. I filled in the Tax profile page with my estimated employed income and I have a positive self-employed income since June last year. The estimated Income Tax has always been 0GBP including Class 4 & Class 2 National Insurance Contribution - this can't be right. Can anyone help, please?

3 REPLIES 3
theopenbookva
Level 1

Why my income Tax is 0? Please help!

Hi pcpatrick,

 

Does this help at all? 

https://quickbooks.intuit.com/learn-support/en-uk/taxation/quickbooks-self-employed-uk-tax-profile-s...

 

Basically you need to make sure your employed income isn’t being added to your self-employed income.

 

You can add/set up your employed income under your tax profile which helps determine what tax bracket do you belong.

pcpatrick
Level 1

Why my income Tax is 0? Please help!

Unfortunately it didn't help as I already added the employment income. I tried to remove it but it didn't make a difference.

GlinetteC
Moderator

Why my income Tax is 0? Please help!

Thanks for getting back to us, pcpatrick.

 

I suggest reaching out to our QuickBooks Self-Employed support. They have the tools to pull up your account better checked on why you have 0 income tax.

 

Here's how to contact them:

 

  1. From your QuickBooks Self-Employed (QBSE) homepage, click the QB Assistant at the top.
  2. Type in the chatbox Contact support
  3. Click the I still need a human button.
  4. You'll now be provided options on how you like to connect to them.
  5. Select how you want to contact them and fill in the information.

I also encourage checking out this article for more information about QBSE: QuickBooks Self-Employed Overview.

 

Please let me know if you need more help concerning taxes. I'm here to help.

Need to get in touch?

Contact us