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Everything you need to know about banking in QuickBooks Online - Discover more
woodyo
Level 1

My Entries have changed from Debits to Credits ! Help required

 
5 REPLIES 5
John C
QuickBooks Team

My Entries have changed from Debits to Credits ! Help required

Hi woodyo Thanks for reaching out to us here on the Community. Are you referring to the transactions on the banking page that have been brought in by a bank feed/connection and is this affecting some or all of the transactions?

woodyo
Level 1

My Entries have changed from Debits to Credits ! Help required

Have just got the program and it added 90 days worth of banking automatically , I then downloaded CSV files with the remaining info I needed and added these without any problem , Everything looked ok and seemed to be working fine until I noticed last night numerous debit expenses had change green to credits 

Ashleigh1
QuickBooks Team

My Entries have changed from Debits to Credits ! Help required

Hi Woodyo, can you check that on the CSV file itself, that the transactions are in and showing in the correct sides for credit or debit and compare it to the them in quickbooks to double check if they have come in wrong or not  and let us know thanks

woodyo
Level 1

My Entries have changed from Debits to Credits ! Help required

Hi Ashley thanks for looking at this . Have checked the csv File , credits are in the left Column , debits in the right so this looks ok . 

GeorgiaC
QuickBooks Team

My Entries have changed from Debits to Credits ! Help required

Thanks for that information, it may be that the columns were set out incorrectly or have been mapped incorrectly. Please reach out to our support on chat using this link and they will be able to set up a screen share with you to see exactly what is going on. :)

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