I can assist you in resolving errors and ensuring the successful generation of the P32 report in QuickBooks Online (QBO), @alison41.
Before we proceed, could you please share the specific error message that you encounter when trying to open the report? This information will help us to provide you with the best possible resolution to address this concern.
For now, I suggest performing some troubleshooting steps to address this error.
Sometimes, numerous cached files can cause unusual browser behavior. Let's access QuickBooks Online through a private window.
Here are some key shortcuts for accessing a private window:
- Mozilla Firefox: CTRL + Shift + P
- Microsoft Edge: CTRL + Shift + N
- Google Chrome: CTRL + Shift + N
- Safari: Command + Shift + N
If you're able to run the P32 report now, the root cause of this issue must be from your regular browser. I recommend clearing your browser's cache or using another supported browser as an alternative.
Additionally, you can check the following articles for further details on handling reports:
We're here to help! If you need any assistance with running or managing your reports in QBO, just let us know. Have a great day!
