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GBF2
Level 1

Balance sheet shows 0.01$ debtor balance. The customer it relates to shows a zero balance. A journal requires the customer a/c and would put 0.01$ in credit. Any advice?

 
1 REPLY 1
SirielJeaB
QuickBooks Team

Balance sheet shows 0.01$ debtor balance. The customer it relates to shows a zero balance. A journal requires the customer a/c and would put 0.01$ in credit. Any advice?

I agree you'll have to create a journal entry to fix the debtor's balance, GBF2.

 

You might have a $0.01 balance due to an error, overpayment, or underpayment. To clear this, you'll need to make a journal entry. Here's how:

 

  1. Click + New.
  2. Select Journal entry.
  3. Fill in the necessary details, then hit Save and close.

 

I suggest contacting your accountant for guidance on the appropriate accounts and accurate recordkeeping.

 

You can also reverse a journal entry to update, correct, or delete if necessary.

 

You can count on me if you have additional inquiries about managing financial reports or balances in QuickBooks Online. I'll ensure a swift response to your queries. Take care.

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