I agree you'll have to create a journal entry to fix the debtor's balance, GBF2.
You might have a $0.01 balance due to an error, overpayment, or underpayment. To clear this, you'll need to make a journal entry. Here's how:
- Click + New.
- Select Journal entry.
- Fill in the necessary details, then hit Save and close.
I suggest contacting your accountant for guidance on the appropriate accounts and accurate recordkeeping.
You can also reverse a journal entry to update, correct, or delete if necessary.
You can count on me if you have additional inquiries about managing financial reports or balances in QuickBooks Online. I'll ensure a swift response to your queries. Take care.