Welcome to the Community page,
What options are you getting when you add a user?
Could you send us a screenshot please so we can take a look for you.
Hi Ashleigh I only have the option of Standard user, company admin or time tracking only. On another account, I have an extra option of 'reports only' but not on this particular one for some reason.
The reports only users are only available on QuickBooks Plus subscriptions, please click here for our full breakdown on the different users available with each plan.
Get back to us below if you have any questions - thanks 😊