Hi @VD16,
Great day and thanks for posting here in the community.
We've received reports about issues of adding John Lewis credit card account to QuickBooks Self-employed. While our engineers are currently investigating the root-cause of the issue, I highly recommend contacting our Customer Care team and let them know that you're one of the affected users of INV-38002. That way, they can link your company to the investigation and will be notified of its progress via email.
Here's how to contact our Self-employed team:
- Go to this site: https://help.quickbooks.intuit.com/en_GB/contact.
- Enter your email, first name, and last name in the field.
- Enter a brief description of your concern, then click the Ask Your Question button.
- Once done, you'll receive a reply from our support agent within the day.
Don't hesitate to message us again if you have more questions. We're always delighted to attend all your needs.