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VD16
Level 1

Has anyone managed to add their John Lewis credit card account to quickbooks self-employed?

 
Solved
Best answer November 23, 2019

Accepted Solutions
katherinejoyceO
QuickBooks Team

Has anyone managed to add their John Lewis credit card account to quickbooks self-employed?

Hi @VD16

 

Great day and thanks for posting here in the community. 

 

We've received reports about issues of adding John Lewis credit card account to QuickBooks Self-employed. While our engineers are currently investigating the root-cause of the issue, I highly recommend contacting our Customer Care team and let them know that you're one of the affected users of INV-38002. That way, they can link your company to the investigation and will be notified of its progress via email. 

 

Here's how to contact our Self-employed team: 

 

  1. Go to this site: https://help.quickbooks.intuit.com/en_GB/contact
  2. Enter your email, first name, and last name in the field. 
  3. Enter a brief description of your concern, then click the Ask Your Question button. 
  4. Once done, you'll receive a reply from our support agent within the day. 

 

Don't hesitate to message us again if you have more questions. We're always delighted to attend all your needs. 

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1 REPLY 1
katherinejoyceO
QuickBooks Team

Has anyone managed to add their John Lewis credit card account to quickbooks self-employed?

Hi @VD16

 

Great day and thanks for posting here in the community. 

 

We've received reports about issues of adding John Lewis credit card account to QuickBooks Self-employed. While our engineers are currently investigating the root-cause of the issue, I highly recommend contacting our Customer Care team and let them know that you're one of the affected users of INV-38002. That way, they can link your company to the investigation and will be notified of its progress via email. 

 

Here's how to contact our Self-employed team: 

 

  1. Go to this site: https://help.quickbooks.intuit.com/en_GB/contact
  2. Enter your email, first name, and last name in the field. 
  3. Enter a brief description of your concern, then click the Ask Your Question button. 
  4. Once done, you'll receive a reply from our support agent within the day. 

 

Don't hesitate to message us again if you have more questions. We're always delighted to attend all your needs. 

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