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info591
Level 2

I have overpaid my supplier by 3p which means I am unable to match the transaction in my banking properly. Apart from ask my supplier to pay it back what can I do?

 
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Best answer November 21, 2019

Accepted Solutions
John C
QuickBooks Team

I have overpaid my supplier by 3p which means I am unable to match the transaction in my banking properly. Apart from ask my supplier to pay it back what can I do?


Hi info591

 

When you make payment on the bill enter the amount you actually sent to the supplier in the amount box, not the payment column. You will be able to match the amount that is showing in your banking section. The system will create a credit on the supplier account, depending what you arrange with your supplier you can either use it as credit against another bill or use it as a refund if supplier credits your bank account with the amount.

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5 REPLIES 5
John C
QuickBooks Team

I have overpaid my supplier by 3p which means I am unable to match the transaction in my banking properly. Apart from ask my supplier to pay it back what can I do?

Hi info591

 

How have you accounted for the original transaction in QuickBooks, an Expense or Bill?

info591
Level 2

I have overpaid my supplier by 3p which means I am unable to match the transaction in my banking properly. Apart from ask my supplier to pay it back what can I do?

Hi, I have raised a bill

John C
QuickBooks Team

I have overpaid my supplier by 3p which means I am unable to match the transaction in my banking properly. Apart from ask my supplier to pay it back what can I do?


Hi info591

 

When you make payment on the bill enter the amount you actually sent to the supplier in the amount box, not the payment column. You will be able to match the amount that is showing in your banking section. The system will create a credit on the supplier account, depending what you arrange with your supplier you can either use it as credit against another bill or use it as a refund if supplier credits your bank account with the amount.

info591
Level 2

I have overpaid my supplier by 3p which means I am unable to match the transaction in my banking properly. Apart from ask my supplier to pay it back what can I do?

That worked, thank you so much!


@John C wrote:


Hi info591

 

When you make payment on the bill enter the amount you actually sent to the supplier in the amount box, not the payment column. You will be able to match the amount that is showing in your banking section. The system will create a credit on the supplier account, depending what you arrange with your supplier you can either use it as credit against another bill or use it as a refund if supplier credits your bank account with the amount.



@John C wrote:


Hi info591

 

When you make payment on the bill enter the amount you actually sent to the supplier in the amount box, not the payment column. You will be able to match the amount that is showing in your banking section. The system will create a credit on the supplier account, depending what you arrange with your supplier you can either use it as credit against another bill or use it as a refund if supplier credits your bank account with the amount.


 

John C
QuickBooks Team

I have overpaid my supplier by 3p which means I am unable to match the transaction in my banking properly. Apart from ask my supplier to pay it back what can I do?

Hi info591

 

That is great news, if you do require further assistance please contact us.

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