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hayley4
Level 2

In the new modern view the system ignores our actual financial year and inserts the fiscal year instead which is of absolutely no use. Why do our settings not carry over?

 
4 REPLIES 4
Anonymous
Not applicable

In the new modern view the system ignores our actual financial year and inserts the fiscal year instead which is of absolutely no use. Why do our settings not carry over?

It's important that your system works exactly the way you need it to, particularly with crucial elements like your financial settings, Hayley4. I'll direct you to our Live Support Team to help resolve your issue and ensure you can run reports with the actual financial year settings.


Here's how:

 

  1. Go to the Help menu.
  2. From the Search tab, select any article.
  3. Click Contact Us.
  4. Pick a topic or enter your concern, then select Continue.
  5. Choose Chat with us or Have us call you.

For more details about the support schedule, please see the article: QuickBooks Online Support.


In the meantime, to ensure accuracy while generating the report, I recommend manually inputting the specific date for your report. This extra step will help prevent any discrepancies and ensure that the data accurately reflects the intended period for your analysis.


Once you're able to run your report accurately, you can use these resources as a future reference for memorising and exporting reports in QuickBooks:
 

 

If you have any questions or need additional help managing reports, please don't hesitate to use the Reply button below. The Community is always here to respond promptly.

hayley4
Level 2

In the new modern view the system ignores our actual financial year and inserts the fiscal year instead which is of absolutely no use. Why do our settings not carry over?

I do not want to do this nor do I have time. Please revert back to the settings I have had in place for years I don’t care about the UK fiscal year from an accounting standpoint as it is not relevant to me. Thanks 

Bubble01
Level 1

In the new modern view the system ignores our actual financial year and inserts the fiscal year instead which is of absolutely no use. Why do our settings not carry over?

I was told by your colleague in the chat team that it is what it is and the new default fiscal dates are based on UK regulations and nothing can be done about it. Seriously??

klous-1
Level 4

In the new modern view the system ignores our actual financial year and inserts the fiscal year instead which is of absolutely no use. Why do our settings not carry over?

There is a UK law which does not allow people to run company year account reports in QB.....yeah righto.

 

Feel free to share said law!

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