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lovely-garg
Level 1

Journal entries are getting automatically repeated (duplicate entries) at a regular interval without knowledge- happening into one and two ledgers.

 
7 REPLIES 7
John C
QuickBooks Team

Journal entries are getting automatically repeated (duplicate entries) at a regular interval without knowledge- happening into one and two ledgers.

Hi lovely-garg What do the journal entries relate to and do you have any recurring transactions set up?

lovely-garg
Level 1

Journal entries are getting automatically repeated (duplicate entries) at a regular interval without knowledge- happening into one and two ledgers.

these are related to normal expense reimbursement account.

 

How to check - any recurring transactions set up- may be this is the case!

 

Thanks

Ashleigh1
QuickBooks Team

Journal entries are getting automatically repeated (duplicate entries) at a regular interval without knowledge- happening into one and two ledgers.

Hello Lovely-Garg, 

 

To check any recurring transactions you have set up is by going to the main cog-wheel>under all lists- click recurring trasnactions> it will show you all the ones you have in there. 

 

 

lovely-garg
Level 1

Journal entries are getting automatically repeated (duplicate entries) at a regular interval without knowledge- happening into one and two ledgers.

main cog-wheel>under all lists- click recurring trasnactions- where I can see this in QB-Please explain bit more.

 

Thanks 

GeorgiaC
QuickBooks Team

Journal entries are getting automatically repeated (duplicate entries) at a regular interval without knowledge- happening into one and two ledgers.

Hi lovely-garg, 

 

Please select the main settings wheel in the top-right > All lists > Recurring transactions, if you have any recurring templates setup for Journal Entries these will then show listed here. :)

 

 

 

lovely-garg
Level 1

Journal entries are getting automatically repeated (duplicate entries) at a regular interval without knowledge- happening into one and two ledgers.

thanks- so, I need to pause this in order to stop recurring or creating automatic duplicate entry. Pls suggest otherwise.

 

Thanks

John C
QuickBooks Team

Journal entries are getting automatically repeated (duplicate entries) at a regular interval without knowledge- happening into one and two ledgers.

Hi lovely-garg If you have transactions listed in the recurring transactions section and you are also entering the transactions manually/adding them in from the banking section then obviously this will be creating duplicate transactions. You will have to decide whether to pause or delete the recurring transactions or stop manually creating or adding the transactions in from the banking screen.

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