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AG777
Level 3

Modern view reports show the wrong dates for last financial year. Correct in classic.

Why does the modern view show the wrong dates when selecting 'Last Financial Year'?

Our financial year runs from April to March and when we run it as a classic report it shows the correct dates.

When we run the same report in Modern view it shows January to December. It's very odd.

 

 

3 REPLIES 3
GebelAlainaM
QuickBooks Team

Modern view reports show the wrong dates for last financial year. Correct in classic.

I understand the importance of running a report with the correct date, @AG777. I'll direct you to our Live Support Team to help resolve your issue and ensure you can run reports with the correct date for the last financial year.

 

Here's how:

 

  1. Go to the Help menu.
  2. From the Search tab, select any article.
  3. Click Contact Us.
  4. Pick a topic or enter your concern, then select Continue.
  5. Choose Chat with us or Have us call you.

 

For more details about the support schedule, please see the article: QuickBooks Online Support.

 

Additionally, you can utilize these resources for future reference about memorising and exporting reports in QuickBooks:

 

 

Should you have any more questions or require additional help with managing reports, don't think twice to get in touch. I'm here to help ensure your experience is smooth and hassle-free.

hayley4
Level 2

Modern view reports show the wrong dates for last financial year. Correct in classic.

We are having the same issue as are LOADS of users. Please stop fobbing us off and fix this! It was not an issue in classic and needs to be replicated in modern view. 

ShangY
QuickBooks Team

Modern view reports show the wrong dates for last financial year. Correct in classic.

I understand the impact that the reports showing the wrong dates have on your business, @hayley4. To resolve this issue, I will connect you with our Live Support Team for further assistance.

 

Here's how:

 

  1. Open the Help menu.
  2. Select any article from the Search tab.
  3. Click Contact Us.
  4. Choose a topic or describe your concern, then hit Continue.
  5. You can choose to Chat with us or Have us call you.

 

For more information on support hours, check out the article: Get help with QuickBooks products and services.

 

You can also use this feature to export your QuickBooks Online data later on. This means you can save your information in a different format for future use.

 

If there's anything else you need or if you have any questions, please don’t hesitate to reach out. My team and I are here to help. Have a good one.

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