I can't set the date on any reports

JohnSmall · ‎June 01, 2020

Whenever I display any report the date is always today. So I can't view my balance sheet for the end of the financial year

JohnSmall · ‎June 01, 2020

I connected via chat and got the problem solved. When the report opens it scrolls down to the report, so the fields that allow the date to be set are hidden. All I needed to to was to scroll up.

Maybe add a 'scroll up to set report parameters' message to the report.

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John C · ‎June 01, 2020

Hi John

This may be a browser related issue. We would be grateful if you can clear the cache and cookies on your browser or use an incognito/private window.

JohnSmall · ‎June 01, 2020

I connected via chat and got the problem solved. When the report opens it scrolls down to the report, so the fields that allow the date to be set are hidden. All I needed to to was to scroll up.

Maybe add a 'scroll up to set report parameters' message to the report.

John C · ‎June 01, 2020

Hi John

That is great news, we will certainly submit your request to our developers for consideration.

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I can't set the date on any reports