P&L report doesn't show gross profit just Total income

Hello TraceyC1, 

Welcome to the Community page,  

Can we ask where about's are you looking in the product for this? 

Can you have a look at Reports>Company and finances>profit and loss Stander> this will then show you the total profit there. 

If you have any more Q's please reach back out to us. 

This is where I am getting my report but the report doesn't say gross profit like on my other company reports, it just says Total income.

Hi Tracey1, could you attach a screenshot of what you are seeing on the p and l report, or if you would prefer to you can DM/PM on Twitter or FaceBook to QuickBooks UK with a screenshot so we can look into this further.Thanks

Please see attached

HI TraceyC1, we're unable to see the pdf(it shows as a virus scan, we're not sure the pdf fully uploaded onto the Community) could you try again? Thank  you

Please find attached

Try this one

Hi TraceyC1, 

Unfortunately we're still unable to view these, can you try to screenshot the PDF and attach it as an image instead? 🧐 

Thanks for that TraceyC1,

Could you instead try running the detailed PL report by going to reports> company and finances> P&L detail > customise report> add gross amounts to the report, and let us know if this works for you? :woman_technologist:

Hi

The only thing that I could see in the customise reports was gross amount in the scroll box under columns, I ticked this and it made no difference.

Thank you for getting back to us here on the Community page, @TraceyC1.

At this time, you can open the Profit and Loss by the Class report to get the information you need. I'm here to guide you on how.

1. Look for Profit and Loss by Class on the search field, then click it to open.
2. Customise the report's period and how you want to display the report.
3. Check the Gross Profit from the report's details.

To learn more about managing the basic reports in QuickBooks Online, feel free to read the details from this article: Run reports in QuickBooks Online.

If you wish to memorise a report for future use, you can also follow the steps from this link as your guide: Memorise reports in QuickBooks Online.

Get back to me if you have any other questions. I'm always here to help. Have a great day!