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Our own bank details are appearing on our remittance advices to suppliers. How can I remove this please.
Solved! Go to Solution.
I dont have any account numbers set up in supplier settings so that is not the issue. I have sorted it myself by removing our bank details from the footer of sales invoices on the custom set up. I created a new box for the bank details in another area of the invoice and the bank details no longer print on the remittance advice. Thought I would share this in case anyone else has the same issue.
Hello, @netillew.
I'll share the steps on how to remove your bank details. You'll want to remove Account no. from the supplier's settings. Let me guide you how.
I've also added this link here in case you need help with other supplier's tasks: Enter expenses, pay bills and manage stock.
That'll do it. Please let me know if you still have questions or concerns with remittances. I'll be around for you. Have a nice day ahead.
I dont have any account numbers set up in supplier settings so that is not the issue. I have sorted it myself by removing our bank details from the footer of sales invoices on the custom set up. I created a new box for the bank details in another area of the invoice and the bank details no longer print on the remittance advice. Thought I would share this in case anyone else has the same issue.
Thank you. We also had this issue and I have now removed it!
much thanks - now solved for me as well!!
Hi
Could you share how you created the additional box on the invoice? We are struggling to customise the invoices?
Thanks
Nicola
Hello NicW, thanks for posting on this thread, you can add a custom box, by going to + new>invoice>cog wheel> custom fields + add custom field> add the info you need>save the box will then appear on the invoice for you.
Hi Nicola - I deleted the details in the box in the invoices at the bottom and put the details in the box above it. That seemed to get rid of it - however, there was an "invoice" (which I modified and was using) and a "default". It only disappeared after I adjusted the default.
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