I've come to provide the necessary input to help rectify exporting issues of your wage journal reports, scotsteelbuildin.
Sometimes a browser is loaded with frequently accessed data, which results in some unusual behaviors. With this, you can perform some browser troubleshooting steps to help clear the outdated cache that causes this issue. Doing so will help ensure the program runs without storing cache files and allow you to export wage journal reports from your account.
We can begin by accessing your company file using an incognito window and consider exporting your wage journal data again by following these keyboard shortcuts:
- For Google Chrome browser: Ctrl + Shift + N
- For Mozilla Firefox browser: Ctrl + Shift + P
- For Safari browser: Command + Shift + N
Once resolved, you can return to your original window to clear its cache or use a different compatible browser.
However, if the same thing happens, I recommend contacting our Customer Care Team to review your account in a secure environment and conduct further research to resolve this issue.
Additionally, here's an article you can utilize whenever you require detailed input reviewing your accounts to ensure they always match your financial statements: Reconcile an account in QuickBooks Online.
Feel free to reply on this thread if there's anything else you need further assistance with when managing payroll wages and reports in your file. Stay safe and have a good one.
