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Let me help you with the duplicate invoice payments showing in the report, jamesstott13@gma.
It's possible it's a duplicate payment and we can undo this if you've applied it from the Banking page. Here's how:
Once done, the applied payment will be shown back to the For Review tab, and the invoice is now open again. Let's make sure to exclude it to avoid confusion. Here's how:
From the Exclude tab, you can also delete it from there. To learn more about matching transactions, see the Add and match downloaded bank transactions article. If this is a duplicate deposit, we can delete them in the bank register, let me show you how:
Then, all payments on the deposit go back to the Undeposited Funds account. You can also run the Deposit Detail report. This report shows all your deposits, with the date, customer or vendor, and amount. Then, we can delete the duplicate deposit there. Here's how:
Feel free to visit our Banking page for more insights about managing your bank feeds and reconciling accounts.
I'd like to know how you get on after trying the steps, as I want to ensure this is resolved for you. Just reply to this post and I'll get back to you. Take care always.
Let me help you with the duplicate invoice payments showing in the report, jamesstott13@gma.
It's possible it's a duplicate payment and we can undo this if you've applied it from the Banking page. Here's how:
Once done, the applied payment will be shown back to the For Review tab, and the invoice is now open again. Let's make sure to exclude it to avoid confusion. Here's how:
From the Exclude tab, you can also delete it from there. To learn more about matching transactions, see the Add and match downloaded bank transactions article. If this is a duplicate deposit, we can delete them in the bank register, let me show you how:
Then, all payments on the deposit go back to the Undeposited Funds account. You can also run the Deposit Detail report. This report shows all your deposits, with the date, customer or vendor, and amount. Then, we can delete the duplicate deposit there. Here's how:
Feel free to visit our Banking page for more insights about managing your bank feeds and reconciling accounts.
I'd like to know how you get on after trying the steps, as I want to ensure this is resolved for you. Just reply to this post and I'll get back to you. Take care always.
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