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CwrwFi
Level 3

THe cashflow graphic on the dashboard seems wildly wrong... how can i fix it?

For example on the graph, May is showing a massive loss, yet our VAT bill for the same period is large!  I would like to be able to use the cash flow information - why is it so wrong?

Solved
Best answer June 13, 2021

Accepted Solutions
AileneA
Moderator

THe cashflow graphic on the dashboard seems wildly wrong... how can i fix it?

Hi there, CwrwFi. 

 

Thank you for reaching out to the Community. Let me share some information on how cash flow works and how QuickBooks calculates your cash flow. 

 

Your cash flow is the amount of money moving in and out of your business and bank account. In QuickBooks Online, you can use different reports and projections to get a clear look at your current and future businesses finances.  

 

The cash flow chart uses historical data from your bank and debit card accounts connected to QuickBooks Online. This includes categorised and uncategorised transactions. If you manually upload transactions from a CSV, the chart only includes transactions tied to your connected bank and credit. 

 

I'll share this article with you as well: Use the Cash Flow planner to predict future income and expenses. It's a detailed guide on how you can set up and use this feature on a QBO company.  

 

If you have any other questions in the future, leave a comment below. I'm always here to help and answer them for you. Keep safe always!

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1 REPLY 1
AileneA
Moderator

THe cashflow graphic on the dashboard seems wildly wrong... how can i fix it?

Hi there, CwrwFi. 

 

Thank you for reaching out to the Community. Let me share some information on how cash flow works and how QuickBooks calculates your cash flow. 

 

Your cash flow is the amount of money moving in and out of your business and bank account. In QuickBooks Online, you can use different reports and projections to get a clear look at your current and future businesses finances.  

 

The cash flow chart uses historical data from your bank and debit card accounts connected to QuickBooks Online. This includes categorised and uncategorised transactions. If you manually upload transactions from a CSV, the chart only includes transactions tied to your connected bank and credit. 

 

I'll share this article with you as well: Use the Cash Flow planner to predict future income and expenses. It's a detailed guide on how you can set up and use this feature on a QBO company.  

 

If you have any other questions in the future, leave a comment below. I'm always here to help and answer them for you. Keep safe always!

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