cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Everything you need to know about banking in QuickBooks Online - Discover more
info526
Level 1

WE RECEIVED A CHEQUE WHICH WE PAID INTO OUR BANK ACCOUNT AND APPEARS ON OUR BANK STATEMENT BUT IT DOES NOT APPEAR IN QUICKBOOKS OR BANK ACCOUNT HISTORY IN QUICKBOOKS?

 
4 REPLIES 4
GeorgiaC
QuickBooks Team

WE RECEIVED A CHEQUE WHICH WE PAID INTO OUR BANK ACCOUNT AND APPEARS ON OUR BANK STATEMENT BUT IT DOES NOT APPEAR IN QUICKBOOKS OR BANK ACCOUNT HISTORY IN QUICKBOOKS?

Hey info526, 

 

Do you have the bank connected in QuickBooks? What is the date that the deposit appears on the bank statement?

 

Thanks

info526
Level 1

WE RECEIVED A CHEQUE WHICH WE PAID INTO OUR BANK ACCOUNT AND APPEARS ON OUR BANK STATEMENT BUT IT DOES NOT APPEAR IN QUICKBOOKS OR BANK ACCOUNT HISTORY IN QUICKBOOKS?

Hi 

 

Yes the account is connected to Quick-books and it appears on our bank statement on the 17th September. 

info526
Level 1

WE RECEIVED A CHEQUE WHICH WE PAID INTO OUR BANK ACCOUNT AND APPEARS ON OUR BANK STATEMENT BUT IT DOES NOT APPEAR IN QUICKBOOKS OR BANK ACCOUNT HISTORY IN QUICKBOOKS?

Yes it is connected and we received the payment by cheque on the 17th September

John C
QuickBooks Team

WE RECEIVED A CHEQUE WHICH WE PAID INTO OUR BANK ACCOUNT AND APPEARS ON OUR BANK STATEMENT BUT IT DOES NOT APPEAR IN QUICKBOOKS OR BANK ACCOUNT HISTORY IN QUICKBOOKS?

Hi info576

 

If the transaction was not brought through to the banking/for review page when you updated it you will have to enter the transaction manually.

Was the amount you received in relation to a customers invoice payment?

Need to get in touch?

Contact us